Terms of Service

In these Terms,

1. Company means Tech Care Holding Co., Ltd., including its affiliates, related companies, representatives, employees, and authorized persons as the context requires.
2. Website means techcareholding.com and any sub-pages, forms, content, documents, or online services hosted under that domain.
3. User or you means any person who visits, uses, submits information, contacts the Company, registers, or reserves products through the Website.
4. Products means goods, services, platforms, devices, or solutions offered by the Company through the Website, including Th.ai Stick and related services.
5. Content means text, images, video, graphics, logos, trademarks, documents, downloads, product information, articles, and other elements appearing on the Website.
6. User-Submitted Data means any information, text, documents, images, files, requests, or details you submit to the Company through the Website, forms, email, or any channel linked to the Website.

By using the Website, you agree to comply with these Terms of Service, the Privacy Policy, and any other notices or conditions the Company may publish on the Website from time to time.

If you use the Website on behalf of a legal entity, organization, or another person, you represent that you have the authority to do so and to bind that entity, organization, or person to these Terms.

The Website is provided for the following purposes:

1. Providing information about the Company, its vision, products, services, projects, and activities
2. Allowing interested parties to contact the Company, request more information, or register interest
3. Allowing users to reserve, express interest in, or request follow-up about products
4. Publishing documents, news, announcements, articles, or information about the Company
5. Supporting business contact, marketing, customer service, and the Company’s operations

You agree to use the Website in good faith, in compliance with the law, and not to take any action that could harm the Company, other users, or the Website’s systems.

You agree that you will not:

1. Use the Website for any unlawful purpose or in a way that violates public order or good morals
2. Submit false, incomplete, or misleading information, or impersonate another person
3. Submit another person’s information without the necessary right, authority, or consent
4. Attempt unauthorized access to any system, account, database, server, or part of the Website
5. Interfere with, damage, disrupt, or otherwise affect the security of the Website
6. Use automated programs, bots, scrapers, crawlers, or any tool to extract data from the Website without prior written authorization
7. Upload, transmit, or distribute viruses, malware, harmful code, spam, or content that disrupts other users
8. Use Website content for advertising, resale, competing offerings, imitation, or any commercial exploitation without permission
9. Take any action that could harm the Company’s reputation or expose it to legal claims

The Company may suspend, limit, or refuse access to the Website if it believes a user may violate these Terms or pose a risk to the Company, its systems, or others.

By submitting information through the Website, you represent that:

1. The information you provide is accurate, current, and not misleading
2. You have the right to submit the information to the Company
3. If the information relates to another person, you have the authority or necessary consent from that person
4. The information does not infringe the rights of any other person, including privacy rights, copyright, trademarks, or other intellectual property rights
5. The information does not contain unlawful, defamatory, threatening, obscene, deceptive, or otherwise harmful content

The Company may use the information you submit to act on your request, follow up, provide product information, evaluate interest, process reservations, provide customer service, improve services, and process data as described in the Privacy Policy.

If the Website offers interest registration or product reservation, such registration or reservation is your expression of interest for the Company to follow up, provide more information, or proceed according to the Company’s process.

Unless the Company expressly confirms otherwise in writing, an interest registration or reservation through the Website:

1. Does not constitute a complete confirmed purchase order
2. Does not guarantee that the product will be available on a specific date
3. Does not guarantee price, promotion, discount, or any commercial term
4. Does not guarantee that the product is suitable for any individual user’s physical condition, health, environment, or specific use case
5. May require additional steps such as data confirmation, payment, delivery address confirmation, acceptance of purchase terms, or contact from the Company’s team

If a deposit, reservation fee, or sales transaction is involved, the Company will communicate payment terms, order confirmation, delivery, cancellation, and refund conditions to you separately before or during that process.

The Company strives to keep information on the Website accurate, complete, and current. However, information on the Website may change without notice, including product features, pricing, model, color, materials, specifications, delivery times, service areas, promotions, and availability.

Images, videos, renderings, mockups, comparison tables, and usage examples on the Website are illustrative only. The actual product may differ from the images or information shown, depending on model, manufacturing, product improvements, legal requirements, and availability of parts or services.

The Company reserves the right to amend, supplement, withdraw, or update information on the Website at any time without thereby assuming liability for such changes, unless the law provides otherwise.

Product information on the Website is for general information purposes only and is not a diagnosis, medical advice, treatment, disease prevention guidance, or personalized recommendation.

Th.ai Stick and related products may include safety, alert, tracking, or eldercare support features, but they cannot guarantee prevention of accidents, falls, injuries, emergencies, or damages in all cases.

Users should read the manual, safety instructions, usage limitations, and product documentation before actual use. Users with chronic conditions, mobility limitations, specific health conditions, or particular risks should consult a physician or specialist before using the product.

All content on the Website, including but not limited to text, images, logos, trademarks, trade names, graphics, video, product images, renderings, documents, downloads, code, software, page structure, product design, and other elements, is the property of the Company or property the Company is licensed to use.

You may not copy, reproduce, modify, translate, publish, distribute, sell, lease, commercially exploit, reverse-engineer, or otherwise use Website content without prior written permission from the Company, except for reasonable personal use or use permitted by law.

Reference to the Company’s name, product names, logos, or content in documents, media, advertisements, websites, presentations, or other channels requires prior approval from the Company, except for legitimate references that do not suggest endorsement, sponsorship, or association with that party.

The Website may contain links to third-party websites, platforms, payment systems, maps, social media, video, or services. These links are provided for user convenience only.

The Company does not control, endorse, or take responsibility for the content, accuracy, security, privacy policies, terms of use, or operation of those third parties. Your use of third-party websites or services is at your own risk and is subject to those third parties’ terms and policies.

The Company collects, uses, discloses, retains, and protects your personal data in accordance with the Privacy Policy, which is a separate document from these Terms of Service.

Before submitting information through the Website, you should read and understand the Privacy Policy, particularly the information about purpose of use, legal basis, categories of data collected, retention period, disclosure, data subject rights, and contact channels.

If you do not wish the Company to process your personal data according to the Privacy Policy, please refrain from submitting information through the Website or the Company’s online channels.

Read the full Privacy Policy

The Website and its content are provided on an as-is and as-available basis. The Company does not warrant that the Website will be error-free, uninterrupted, always secure, virus-free, or suitable for your specific purposes.

The Company does not warrant that content, product information, prices, availability, delivery times, or other information on the Website will always be accurate, complete, or current, although the Company makes reasonable efforts to maintain accuracy.

Any decisions you make based on Website information are your own responsibility, except as required by law.

To the extent permitted by law, the Company, its directors, officers, employees, agents, affiliates, and service providers shall not be liable for any direct, indirect, special, incidental, consequential, or other damages arising from or related to:

1. Your use or inability to use the Website
2. Errors, delays, interruptions, or unavailability of the Website
3. Inaccuracy or incompleteness of information on the Website
4. Decisions made by users based on information on the Website
5. Unauthorized access to systems or data
6. Viruses, malware, or harmful code from the Website or third-party services
7. Use of third-party websites or services linked from the Website
8. Damages to data, revenue, profits, business opportunities, reputation, or business expectations

This limitation does not limit or exclude liability that cannot be limited or excluded under Thai law.

You agree to indemnify and hold harmless the Company, its directors, officers, employees, agents, affiliates, and service providers from any claims, damages, expenses, attorney fees, or liabilities arising from:

1. Your use of the Website
2. Your breach of these Terms
3. Submission of inaccurate, unlawful, or rights-infringing information
4. Unauthorized use of Website content
5. Any act or omission by you that causes harm to the Company or another person

The Company may improve, modify, suspend, limit, or terminate the Website in whole or in part at any time, temporarily or permanently, without prior notice, when the Company considers it necessary for system maintenance, security, legal compliance, service improvements, or other business reasons.

The Company may limit, suspend, or refuse access to the Website if it considers that a user may violate these Terms, the law, or the rights of the Company or another party.

The Company may amend, update, or change these Terms of Service from time to time to reflect changes in law, the Website, products, services, or the Company’s business.

The amended Terms take effect upon publication on the Website, or on a date the Company specifies. Continued use of the Website after the amended Terms take effect constitutes your acceptance of the amended Terms.

You should review these Terms periodically to stay informed of the latest changes.

These Terms of Service are governed by and construed in accordance with Thai law.

Any dispute arising from or related to these Terms, the Website, or use of the Website shall be heard by the competent Thai courts, unless the law provides otherwise.

If any provision of these Terms is held unlawful, void, or unenforceable, that provision shall be construed or limited only to the extent necessary to make it enforceable, and shall not affect the validity or enforceability of the remaining provisions.

The Company’s failure to exercise or enforce any provision at any time does not constitute a waiver of its right to exercise or enforce that provision later.

If you have questions about these Terms of Service, please contact